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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rhett Roberts

October 22, 2026

5  out of  5
rating by Rhett Roberts
"Jim Vanderveen is the best agent I've EVER had. He is a consummate professional, and he really cares about his clients. He's been amazing at walking me through various situations I've had and has always been there to answer my questions.

I also have to give a shout-out to his staff. They are always there to help. Houston helped me to save money and provided different avenues to explore when it came to life insurance.

Cannot recommends these guys highly enough!"
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Randy Gurule

October 8, 2026

5  out of  5
rating by Randy Gurule
"I love this office."
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Virginia Cleveland

October 8, 2026

5  out of  5
rating by Virginia Cleveland
"He has helped me with several issues over the years. The most current helping me get a new roof after I had bad hail damage. He called me personally to & sent an email with several roofers to look at my roof. It was a great experience."
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Barbara Chapman

October 8, 2026

5  out of  5
rating by Barbara Chapman
"I have been with Jim Vanderveen for years.
Jim and his whole crew everyone that works in that office are knowledgeable and helped me anytime I needed it.
It is a fantastic place Any claims or anything that I had a question about from future coverage of anything he’s been able to give me advice and direction on that was really meant to help me."
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Alanda Cox

October 7, 2026

5  out of  5
rating by Alanda Cox
"I am extremely happy and excited with all my new savings. My agent was knowledgeable, friendly, and understanding. He saved me 1,000 on my home insurance and about 800 on my car insurance. Also he found me affordable life insurance. I would recommend them to anyone."
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Shawn Woodrow

October 7, 2026

5  out of  5
rating by Shawn Woodrow
"Houston is an excellent agent. Made sure I understood everything that was going on. Saved me a bunch of money."
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Brayden Cartwright

September 29, 2026

5  out of  5
rating by Brayden Cartwright
"I'm grateful for the help Jim gave me. He did such a great job. He deserves a raise!"
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Henry S

September 18, 2026

5  out of  5
rating by Henry S
"I had an amazing experience getting ensured for my car with Houston. He managed to get me a MUCH better plan and price. I am currently going through a rough patch, so getting my auto insurance from $180 per month down to just about $102 per month was a true blessing. That included way better coverage, roadside, life insurance and more as well.

Jim clearly runs an excellent, honest business here. Definitely ask for Houston; you WILL save a massive amount, and you WILL experience some of the greatest customer support you could possibly experience.

Absolutely fantastic. Weight off of my shoulders. Thanks guys."
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Phoebe Vo

September 15, 2026

5  out of  5
rating by Phoebe Vo
"Excellent insurance agent. Houston is very knowledgeable on what's he doing. Highly recommended!"
We responded:
"Thank you!"
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Cheripa9q Marroquin

September 4, 2026

5  out of  5
rating by Cheripa9q Marroquin
"Houston at this state farm was excellent. VERY INCITEFUL AND PROFESSIONAL...BETTER THAN COMPETOR..."
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John Fitzgerald

September 4, 2026

5  out of  5
rating by John Fitzgerald
"Houston easily identified the issue I needed corrected and got their computer up to date and also explained what to expect in the future when their computer automatically "updates" and makes unwanted changes to my account."
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Donald Donretnav99

September 4, 2026

5  out of  5
rating by Donald Donretnav99
"Houston took care of us and was very helpful and knowledgeable!!"
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Corbin Eddy

September 3, 2026

5  out of  5
rating by Corbin Eddy
"Except help. I called them to change my insurance policy and Houston helped walk me through all of the details. I’m now paying much less than I was previously thanks to Houston."
We responded:
"Houston does a great job!
"
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Lxrzz Productions

August 17, 2026

5  out of  5
rating by Lxrzz Productions
"I cannot say enough good things about Jim and his excellent staff! They provided me with excellent advice on getting the best coverage for the best price on everything from my Home to my personal belongings, vehicles, life insurance, health insurance, and even financial planning for my retirement! The service team is quick to answer current customers, and the sales reps are always eager to explain the different insurance "jargon" to me in depth. I would recommend this office to anyone who wants to actually understand what value you're getting when you pay your insurance premiums. If you call for a quote you will speak to a REAL/LIVE person local to the Tulsa area, and they do not disappoint!"
We responded:
"Live accurate humans work here!"
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Lenora Kelley

August 14, 2026

5  out of  5
rating by Lenora Kelley
"Loved every aspect of it!"
We responded:
"We appreciate you!"
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Kelley Clark

August 10, 2026

5  out of  5
rating by Kelley Clark
"Jim Vanderveen, State Farm agency is a great insurance company! They provide coverage for both my cars and my home, and I’ve been very happy with their service. The staff is friendly, responsive, and always helpful when I have questions. Highly recommend!"
We responded:
"So glad you had a positive experience. I look forward to meeting you. "
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Chloe Bartley

August 6, 2026

5  out of  5
rating by Chloe Bartley
"Best insurance agents in green county!"
We responded:
"Let's check up! "
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Doris Carranza

July 30, 2026

5  out of  5
rating by Doris Carranza
"I cannot say enough great things about Houston and the incredible service he provided! He went above and beyond to help me lower my monthly car insurance payment by almost 40% compared to what I was paying with Progressive, while also helping me add life insurance coverage to my policy.
From start to finish, Houston made the entire process simple, smooth, and completely stress-free. He was extremely knowledgeable, patient, and took the time to explain all of my options. I truly felt like I could trust him and that he had my best interest in mind—not just making a sale.
What really sets Houston apart is that he took the time to explain the different services offered at his State Farm location and showed how they go beyond what other local agents provide. His honesty, professionalism, and dedication are exactly what you want when choosing someone to protect what matters most.
I would recommend Houston 1,000 times over! No runaround, no unnecessary hassle—just honest work, great communication, and someone who truly cares about his clients. Thank you, Houston, for making this such an easy and positive experience!"
We responded:
"Houston is both awesome and amazing! So glad you had a great experience. He is very accurate."
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Jimmy Trent

July 28, 2026

5  out of  5
rating by Jimmy Trent
"Absolute great experience! Rather than writing out a lengthy summary, I’ll touch on a few highlights that were important to me as a consumer and stood out about this Agency 1- You always get to talk to a person (live agent)! 2- In one seamless phone call I was able to bundle HOI & Auto insurance, cutting my insurance bill by over half! I’ll share prices.. from $682 per month to $361 per month. Proof is in the puddin folks! 3- Friendly, knowledgeable and professional staff that strive to find the perfect policy to fit your financial and lifestyle requirements. 4- quick and consise communication with agents that will custom tailor your policy for your needs. 5- This Agency is a one stop shop for any and all insurance needs. Also, some legal needs as well. If you’re looking for great coverage at great prices managed by great people then this is your place!"
We responded:
"Thank you! Great detail on pricing. We pride ourselves on accuracy and offering you choices! Let me know if you would like to visit. "
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Brenda Huey

April 3, 2026

5  out of  5
rating by Brenda Huey
"My place for life insurance and renters insurance I'm really having a problem contacting them for help with payments I was told they are short staffed but no one calls me back should I be worried I had a five star rating but I'm not sure of what's happening"
We responded:
"Brenda, we enjoy working with you. Thank you very much."
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Doug Smith

March 6, 2026

5  out of  5
rating by Doug Smith
"Jim is very positive and helpful person! He has helped me and my family with various insurance and financial needs/decisions. I highly recommend him for all your insurance needs."
We responded:
"Thank you!
"
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Pamela Crandall

February 15, 2026

5  out of  5
rating by Pamela Crandall
"Jim and his staff go above and beyond to assist their clients. Very caring and professional."
We responded:
"Thank you! "
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JWV's pups V

December 12, 2025

5  out of  5
rating by JWV's pups V
"Impeccable service, and the best rates in town"
We responded:
"Thank you for the amazing review, JWV's! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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keitha kimray

September 23, 2025

5  out of  5
rating by keitha kimray
"If I could give a lower rating , I would!! Customer service is horrible! Melissa is not a good representative for this business. I had been doing business with Parker and had no issues with him. For some reason they insisted I talk to Melissa for a new policy today!! She was not able to give me an accurate quote when I wanted to pay for a year instead of monthly. The math was not right. She said she would call me back. Instead she sent me a text. I responded, asked a question , I still haven't received a response , 11 hours later. I called after an hour and spoke with receptionist, she made all kinds of excuses. None of which were acceptable!! She then offered to have the owner, Jim, call me. He never called!! They obviously do not care about keeping a client happy. I would not recommend this agency for ANYTHING!! I am very disappointed in my interaction today. I have used them for over 2 years. They let me know today that I am not the least bit important to them. I will be looking for a new company to give my business to!!
EDIT
JIM CALLED ME THIS MORNING, I WANT TO SAY HE TURNED THINGS AROUND!! HE LISTENED AND HE UNDERSTOOD MY LEVEL OF FRUSTRATION! HE CARED ENOUGH TO CHANGE MY MIND ABOUT HIS AGENCY! I WILL BE STAYING WITH STATE FARM AND I TRUST THAT THE ISSUES I HAD YESTERDAY WITH MELISSA WILL BE CORRECTED . IN THE FUTURE I BELIEVE I WILL GET TOP QUALITY SERVICE, AS I ALWAYS HAD GOTTEN UNTIL YESTERDAY!
THANK YOU JIM FOR TAKING THE TIME TO REACH OUT AND SHOW ME THAT I MATTER!!"
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Melody G

July 29, 2025

5  out of  5
rating by Melody G
"By far the best customer service I’ve ever experienced in the industry. They are very knowledgeable, helpful, and have always been available to answer all of my questions/concerns for over 10 years!"